Refund policy
REFUND & EXCHANGE POLICY
We want you to love your MVVE pieces. Please review our policy before purchasing.
ALL SALES ARE FINAL.
MVVE does not offer refunds to the original form of payment. Eligible items may be exchanged or returned for store credit within 14 days of delivery.
EXCHANGE & STORE CREDIT ELIGIBILITY
Items must be:
• Unworn, unwashed, and unused
• Free of deodorant, makeup, perfume, pet hair, or other marks
• In original condition with all tags attached
• Returned within 14 days of confirmed delivery
Items that do not meet these requirements will not be accepted.
FINAL SALE ITEMS
The following are FINAL SALE and cannot be returned or exchanged:
• Sale or clearance items
• Items purchased with a final-sale promotion
• Gift cards
• Items showing signs of wear, washing, damage, stains, odors, or removed tags
PREORDERS
Preorder items are reserved specifically for you and are final sale unless the item arrives damaged or incorrect. Estimated arrival dates are estimates and may be affected by production or shipping delays.
SIZING
Please review our size guide before ordering. MVVE is not responsible for incorrect sizing selections. If your item qualifies under the policy above, you may request an exchange for another available size or receive store credit.
DAMAGED OR INCORRECT ITEMS
If you receive a damaged, defective, or incorrect item, please contact us within 3 days of delivery and include your order number and clear photos of the item.
We’ll make it right. 🖤
RETURN SHIPPING
Customers are responsible for return shipping costs unless MVVE made an error with the order or the item arrived damaged/defective.
Original shipping charges are non-refundable.
STORE CREDIT
Once your return is received and approved, store credit will be issued for the purchase price of the eligible item(s). Store credit does not include original shipping charges.
By completing a purchase with MVVE, you acknowledge and agree to this Refund & Exchange Policy.
MVVE
Glow. Grow. Repeat.