SHIPPING POLICY

Thank you for shopping MVVE. 🖤 We’re a small business, and every order is packed with care.

PROCESSING TIMES

In-stock orders are typically processed and shipped within 2–5 business days after your order is placed.

During new drops, launches, holidays, or periods of high order volume, processing times may be slightly longer.

Business days do not include weekends or holidays.

PREORDERS

Items marked PREORDER are not currently in stock and will ship once they arrive at MVVE.

Estimated arrival and shipping timeframes will be listed in the product description at the time of purchase. These dates are estimates and may change due to manufacturing, customs, carrier, or other delays outside of our control.

If your order contains both preorder and in-stock items, your order may be held and shipped together once all items are available.

SHIPPING & TRACKING

Once your order has shipped, you will receive tracking information using the email or phone number provided at checkout.

Please allow up to 48 hours for tracking information to update after receiving your shipping confirmation.

SHIPPING DELAYS

Once a package has been transferred to the shipping carrier, transit times are outside of MVVE’s control.

MVVE is not responsible for carrier delays, weather delays, or other shipping disruptions after an order has been shipped.

INCORRECT SHIPPING ADDRESSES

Please double-check your shipping information before completing your order.

MVVE is not responsible for packages delivered to an incorrectly entered address. If you notice an error before your order has shipped, please contact us as soon as possible and we will do our best to update it.

LOST, STOLEN OR DELIVERED PACKAGES

MVVE is not responsible for packages that are lost or stolen after the carrier marks them as delivered.

If your tracking shows your package as delivered but you cannot locate it, please check with household members and neighbors and contact the shipping carrier directly.

If you believe your package was lost during transit, please contact us so we can help you determine the appropriate next steps with the carrier.

DAMAGED OR INCORRECT ORDERS

If your order arrives damaged or you receive the wrong item, please contact MVVE within 3 days of delivery with your order number and photos of the item and packaging.

We’ll work with you to make it right.

By placing an order with MVVE, you acknowledge and agree to this Shipping Policy.

MVVE

Glow. Grow. Repeat.